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Contact Information

Denis Leonard, PhD (click to contact via e-mail)
Business Excellence Consulting LLC
P.O. Box 11603
Bozeman, MT 59719-1603
(406) 451-9124


“Few people I know have the depth of knowledge about Quality and organizational improvement, in general, and the Baldrige Criteria for Performance Excellence, specifically, that Dr.Denis Leonard has. His insight into problems and solutions is always valuable and to the point. Dr. Leonard is a great colleague and I value his opinions.”
Bill Denney, CEO, Quality Texas Foundation

“Denis has an excellent familiarity with quality and how to dynamically make improvements that impact the bottom line. He has a quick grasp of issues, identify opportunities for improvement, and provide guidance for tangible improvement gains.”
William Murphy, Associate Professor, Edwards School of Business, University of Saskatchewan

“Denis is keenly aware of the integral relationship between quality, environmental and financial aspects of a business organization. His drive to serve customers and capability to seek a sustainable business balance positioned his organization as recognized leader in their trade and in the community. He has an extensive quality knowledge base and management skills that served as a foundation for these accomplishments.”
Tim Anderson, Owner, Perfect Environmental Performance, LLC

“Denis is one of the most knowledgeable quality people I have had the pleasure to work with for the past several years. He is detail oriented and a very good presenter/trainer. He not only has the educational background but also the practical experience to make his an added value person to any organization”
Serge Ogranovitch, Senior Partner, The Potomack Group

“The Vermont Council for Quality's Recognition and Award Ceremony highlights national and local speakers who share their best practices in performance excellence. At this year's event, we were quite fortunate to have Denis Leonard accept our invitation to present as our keynote speaker and also present as a panelist with other local speakers. In planning for the event, Denis was always very responsive and proactive in communicating with us and sending along requested material. Denis' experience as a professor, Quality Director at Veridian Homes, Baldrige Examiner and Judge for several national and international award programs, performance improvement consultant for many organizations, as well as author and journalist for numerous publications intrigued our audience with his practical real-life examples and expert knowledge. Denis diversified his message so that it reached all levels and industries who attended our conference. Our program and the attendees were extremely pleased and impressed with both presentations from Denis. I would highly recommend Denis as a keynote presenter on quality and performance excellence. We were delighted to have Denis participate in our conference.”
Laurie Emerson, President, Vermont Council for Quality

“It was well worth it for Capital Quality Initiative (CQI) to bring Denis Leonard to Michigan from Bozeman, MT! He shared his insights on aligning an organization’s Mission and Vision with the Core Values and Concepts. Then he helped the audience to see how this can all be linked through the Baldrige Criteria. We were grateful to have Denis share his expertise with CQI in the morning, then spend the rest of the day with local businesses and members of the Lansing-Jackson Section 1008 of American Society for Quality (ASQ).”
Adrian Bass, Director Capital Quality Initiative, Lansing Community College, MI

Business Excellence Consulting provides a wide range of services including quality, environmental and safety management.

Business Process Improvement Consulting and Training

  • Developing, implementing, integrating and auditing ISO9001, ISO14001 and OHSAS18001 (Quality, Environmental & Safety) management systems.
  • Baldrige Criteria, performance excellence, implementation, application preparation and self-assessment.
  • NAHBRC Builder and Trade Certification.
  • NAHBRC National Housing Quality Award.
  • Improving customer satisfaction.
  • Reducing defects, waste and warranty costs.
  • Cycle time reduction.
  • Providing decision making tools and processes for new product development, value engineering, project management, and strategic planning.
  • Lean.
  • Six Sigma.
  • Kaizen.
  • Benchmarking.
  • Green building practices.

Speaking Engagements

  • Quality Management.
  • Leadership.
  • Strategic Planning.
  • Integration of Management Systems.
  • Business Management.
  • Teams.
  • Customer Satisfaction.
  • Motivational.
  • Green Building.

Building a Solid Future


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